Effective Date: 07/12/2024
Last Updated: 07/12/2024

At VaGaDesign, accessible from https://vagadesign.com/, your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, and safeguard your information in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

We collect and process different types of personal data, including:

a. Personal Information You Provide

• Name
• Email Address
• Phone Number
• Any information you provide via our contact forms or during consultations

b. Automatically Collected Information

• IP Address
• Browser Type and Version
• Device Information
• Cookies and Usage Data

c. Third-Party Data

We may receive your data from third-party platforms (e.g., social media or payment providers) when you interact with our content or make purchases.

2. How We Use Your Information

We use your data for the following purposes:

• To provide, maintain, and improve our services
• To respond to inquiries and provide support
• To process payments and deliver services/products
• To send promotional materials (with your consent)
• To analyze website usage and improve performance
• To comply with legal obligations

3. Legal Basis for Processing

Under the UK GDPR, we process personal data based on the following legal grounds:

• Consent: When you provide explicit consent for specific purposes.
• Contractual Necessity: To fulfill our contractual obligations to you.
• Legal Obligation: To comply with legal requirements.
• Legitimate Interests: For our legitimate business interests, provided your rights and interests do not override them.

4. How We Share Your Information

We do not sell or rent your personal data. However, we may share your data in the following cases:

• Service Providers: With third-party providers (e.g., hosting, payment processors) who assist in delivering our services.
• Legal Requirements: If required to do so by law or in response to valid legal requests.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred.

5. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, or to comply with legal, accounting, or reporting obligations.

• Customer Data: Retained for 5 years from the last interaction or as required by law.
• Marketing Data: Retained until you opt out or withdraw your consent.

6. Your Rights

Under UK GDPR, you have the following rights:

• Access Your Data: Request a copy of your personal data.
• Rectify Your Data: Correct inaccuracies or incomplete data.
• Erase Your Data: Request deletion of your personal data, subject to certain conditions.
• Restrict Processing: Limit how your data is processed in certain circumstances.
• Data Portability: Request transfer of your data to another service provider.
• Withdraw Consent: If processing is based on consent, you can withdraw it at any time.
• Object to Processing: Oppose processing based on legitimate interests or direct marketing.

To exercise your rights, please contact us at info@vagadesign.com. We may request proof of identity before processing your request.

7. Cookies

Our website uses cookies to enhance user experience and analyze website performance.

Types of Cookies We Use:

• Necessary Cookies: Essential for website functionality.
• Performance Cookies: Collect data on how users interact with our website.
• Targeting/Marketing Cookies: Track user activity to deliver relevant ads.

You can manage your cookie preferences via your browser settings or through our cookie consent banner.

8. Data Security

We implement robust security measures to protect your personal data, including:

• Encryption of sensitive data
• Regular security audits and updates
• Access controls and secure servers

While we strive to protect your data, no transmission over the internet can be guaranteed as completely secure.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external websites. We encourage you to review their privacy policies.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or our practices. The updated policy will be posted on this page with a new “Effective Date.”

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Email: info@vagadesign.com

This Privacy Policy complies with UK GDPR and the Data Protection Act 2018. By using our website, you consent to the terms outlined in this policy.